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privacy-policy

Privacy Policy — Casa de Julia

Effective date: February 1st 2025 

Casa de Julia ("we," "us," or "our") operates the restaurant located at 45 W Jefferson St, Phoenix, AZ 85003, and the website casadejuliaphx.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a reservation, place an order, or join our loyalty program.

Information We Collect

We collect information you provide directly to us, including: your name, phone number, and email address when you make a reservation or place an online order; delivery address when you request delivery; and contact information when you join our rewards program (La Familia) or sign up for event updates. We also automatically collect limited usage data when you visit our website, such as browser type, pages visited, and device information, through cookies and similar technologies.

Payment Information

We do not store credit or debit card numbers. Online payments are processed securely by our third-party, PCI-compliant service providers (including Popmenu and OpenTable). Their handling of your payment information is governed by their own privacy policies.

How We Use Your Information

We use your information to: process and confirm reservations and orders; communicate with you about your visit, order, or event; send promotional communications you have opted in to receive (you may unsubscribe at any time); improve our website, menu, and services; and comply with legal obligations.

How We Share Your Information

We do not sell your personal information. We share information only with service providers that help us operate our business — such as our website and ordering platform (Popmenu), reservation platform (OpenTable), and delivery partners — and only as needed to provide those services. We may also disclose information when required by law.

Cookies and Analytics

Our website uses cookies and similar technologies, including analytics and advertising tools (such as Meta Pixel and Google tools), to understand how visitors use our site and to show relevant ads. You can control cookies through your browser settings.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information, including encrypted (HTTPS) connections on our website. Access to customer information is limited to authorized personnel.

Data Retention

We keep personal information only as long as necessary for the purposes described above or as required by law.

Your Rights

You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing communications at any time, by contacting us using the information below.

Children's Privacy

Our website and marketing are not directed to children under 13, and we do not knowingly collect personal information from them.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

Contact Us

Casa de Julia

45 W Jefferson St, Phoenix, AZ 85003

Website: casadejuliaphx.com

Phone: 480-257-2424

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